We are committed to making our website accessible in accordance with the Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector (hereinafter, Royal Decree 1112/2018, of September 7).

Compliance status

This website is partially compliant with Royal Decree 1112/2018, of September 7, due to the lack of compliance with the aspects indicated below.

Content not accessible

The content below is not accessible for the following reasons:

1. Non-compliance with Royal Decree 1112/2018, of September 7There may be occasional editing errors on some web pages, both in HTML content and in final documents published after September 20, 2018 (the effective date of Royal Decree 1112/2018, of September 7). Specifically, there may be errors in documents containing graphics, complex tables, or those electronically signed before their accessibility review.
2. Disproportionate burden: : not applicable.
3. The content does not fall within the scope of the legislation Applicable: There are office files in PDF or other formats published before September 20, 2018, that do not fully meet all accessibility requirements; third-party content not funded, developed, or under the control of this Ministry may also be in this situation.

Preparation of this accessibility statement

This statement was prepared on December 15, 2024.

The method used to prepare the declaration was a self-assessment carried out by the agency itself.

Comments and contact information

You can make communications about accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of September 7) such as, for example:

• Report any potential non-compliance by this website.
• Transmit other difficulties in accessing the content.
• Make any other queries or suggestions for improvements related to the accessibility of the website.

Through the following channels:

• Email: comunicacion@segurodesaludonline.es
• Telephone: 900 90 13 14

Communications will be received and processed by the company's management, as the unit responsible for the content of this website.

Optional content

The currently visible version of this website is from December 2024, and the current accessibility level review was conducted on that date.

Starting from that date, daily partial reviews of new or modified web content, both templates and final published pages and documents, are carried out to ensure compliance with the accessibility requirements of Standard UNE-EN 301549:2019, considering the exceptions of Royal Decree 1112/2018, of September 7.

Among others, the following measures are adopted to facilitate accessibility:

• Using alternative text on images
• Links provide details of the function or destination of the hyperlink.
• Use of W3C standards: XHTML 1.0, CSS 3.0, WAI AA.